TrackingTime

Learn how to manage your team, invites and permissions.

Team, roles & permissions

Discover and configure the features available for your TrackingTime account.

Account features

Add extra details to your tasks, projects, clients, users and time entries with custom fields.

Custom fields

Manage and store your customers' relevant information.

Client Database

Manage and store your team's relevant information.

Employee Database

Learn how to use policies to make sure your data is always accurate and consistent according to your own rules.

Tracking Policies

Learn how to set up rates & costs for users and to create billable projects and tasks.

Rates & Costs

Monitor your team’s setup progress and your account’s configuration status.

Setup Overview

Groups help you organize your team and control supervision and approval workflows.

Groups

Review, validate, and manage time entries, time off requests, and timecards to ensure accurate and controlled timesheet data.

Approvals

How to manage projects, users, and time entries within the projects your Project Managers oversee.

Quick Guide: Project Manager Permissions

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Workspace Management

How to change your company's name, logo, default currency and more.

Workspace settings

Switch between different company accounts with ease.

Working in multiple workspaces

How to change your username, picture, password, email address and more.

Profile & Settings

Manage your app passwords, integrations and automations.

Apps & Integrations

Manage in-app and email notifications that help you stay on track.

Notifications

How to request a new password in case you forgot yours.

Recover your password

Learn how to enable SSO with Azure Active Directory in your workspace.

Single Sign-On (SSO) with Azure Active Directory

Register your organization's domains to manage how users with verified emails are handled.

Domain Management

Learn how to enable SSO with Google in your workspace.

Single Sign-On (SSO) with Google

Settings

Learn how to import your events and time entries when migrating to TrackingTime.

Import your timesheets

Learn how to import all your projects from a spreadsheet into TrackingTime.

Import your projects

Backup and export your account data to keep it stored outside TrackingTime for compliance and audit purposes.

Backup your account data

Learn how to quickly import your client list into TrackingTime.

Import your clients

Learn how to add multiple employees to your TrackingTime workspace, at once.

Import users

Data management

Login

Contact us

Website

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Find answers and get help from Intercom Support and Community Experts

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Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Workspace Management

Articles

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