FAQs

All your frequently asked questions, answered.

+1

22 articles in this collection
Written by Diego Wyllie, Mariana, Leonardo Custer and 1 other

Free Trial

How does the free trial work?

Written by Mariana
Updated over a week ago

What happens when the free trial ends? Will I lose my data?

Written by Mariana
Updated over a week ago

Can I extend my free trial?

Written by Diego Wyllie
Updated over a week ago

Product

How to join our beta program

Learn how to join our beta program and try the latest version of TrackingTime before it's generally available to all customers.

Written by Diego Wyllie
Updated over a week ago

How do I assign an existing task to a project?

Written by Diego Wyllie
Updated over a week ago

Do you offer a QuickBooks integration?

Written by Florencia Salmon
Updated over a week ago

How can I include the Insights charts when exporting my reports?

Written by Florencia Salmon
Updated over a week ago

How can I delete a user from my account?

Written by Florencia Salmon
Updated over a week ago

Can I migrate a user and his time entries to another company?

Written by Diego Wyllie
Updated over a week ago

Can I track multiple tasks at the same time?

Written by Mariana
Updated over a week ago

Can I use Calendar to schedule time for tasks in advance?

Written by Mariana
Updated over a week ago

Does TrackingTime work offline?

Written by Florencia Salmon
Updated over a week ago

How do you protect our data?

Written by Diego Wyllie
Updated over a week ago

Do the mobile apps support geo-tagging?

Written by Mariana
Updated over a week ago

Do you support Pomodoro?

Written by Florencia Salmon
Updated over a week ago

What's the token I should use with Zapier?

Written by Diego Wyllie
Updated over a week ago

Where is my data hosted?

Written by Diego Wyllie
Updated over a week ago

Subscription

How do I get a receipt for my payment?

Written by Leonardo Custer
Updated over a week ago

Can I combine PRO and free users?

Written by Leonardo Custer
Updated over a week ago

Can you send me a proper invoice with my company details?

Written by Diego Wyllie
Updated over a week ago

My payment failed. What now?

Written by Leonardo Custer
Updated over a week ago

What happens when I downgrade to a free account?

Written by Leonardo Custer
Updated over a week ago