FAQs

All your frequently asked questions, answered.

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15 articles in this collection
Written by Diego Wyllie, Mariana, Leonardo Custer and 1 other

Free Trial

How does the free trial work?

Written by Mariana
Updated over a week ago

What happens when the free trial ends? Will I lose my data?

Written by Mariana
Updated over a week ago

Can I extend my free trial?

Written by Diego Wyllie
Updated over a week ago

Product

The timezone in Slack is incorrect. How can I change it?

Written by Diego Wyllie
Updated over a week ago

I can't login.

Written by Diego Wyllie
Updated over a week ago

Can I track multiple tasks at the same time?

Written by Mariana
Updated over a week ago

I invited an employee to my team, but he can't see any of my projects or tasks.

Written by Diego Wyllie
Updated over a week ago

Can I use Calendar to schedule time for tasks in advance?

Written by Mariana
Updated over a week ago

Does TrackingTime work offline?

Written by Florencia Salmon
Updated over a week ago

Subscription

How do I get a receipt for my payment?

Written by Leonardo Custer
Updated over a week ago

Can I combine PRO and free users?

Written by Leonardo Custer
Updated over a week ago

Can you send me a proper invoice with my company details?

Written by Diego Wyllie
Updated over a week ago

My payment failed. What now?

Written by Leonardo Custer
Updated over a week ago

I've just upgraded my account, but can't access the premium features.

Written by Florencia Salmon
Updated over a week ago

What happens when I downgrade to a free account?

Written by Leonardo Custer
Updated over a week ago