First of all, thank you for upgrading your account. You're the best! 🙌🏻
Once you've successfully entered your credit card details und subscribed to a TrackingTime plan, your account should be automatically upgraded and you should get instant access to all paid features.
If you cannot access the premium features after upgrading your account, try the following steps:
Refresh the Page: Reload the TrackingTime page in your browser. This action often clears temporary interface issues.
Verify Your Plan: Ensure that you are logged into the correct account and that your subscription plan is active. Some features may be restricted based on your plan.
Clear Browser Cache: Sign out from TrackingTime, clean up your browser cache and cookies, and sign back in. This forces the account status to update on your end and activates all premium features.
Check for Updates: Ensure that you are using the latest version of the TrackingTime app or accessing the most recent version of the website. Updates often include fixes for known issues.
If that doesn't help, please get in touch with us and provide details about the problem, including screenshots if possible. This will help us diagnose and resolve the issue quickly.
