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Recover your password

How to request a new password in case you forgot yours.

Diego Wyllie avatar
Written by Diego Wyllie
Updated over a year ago

Did you forget your password? No Problem! Here's how you can securely retrieve a new password to log into your TrackingTime account.

How to retrieve your password

Follow these steps to recover your TrackingTime password:

  1. Click on "Forgot password?"

  2. Enter the email address you used to register your TrackingTime account

  3. Click on "Retrieve password"

  4. You will then receive an email with further instructions.

📝 In case you don't receive the email, please check your spam folder.

Troubleshooting

Please note that in order to retrieve a new password, you need to have a valid, active TrackingTime account. In case your user account has been archived, or your company account canceled, we won't be able to issue a new password for you.

If you need to get your account reactivated, please get in touch with us, and we'll be happy to assist you.

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