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Account Settings & Subscription

Account Settings & Subscription

Learn how to customize your account and manage your PRO subscription, Plans & Pricing.

Eric Tulle avatar Diego Wyllie avatar Mariana avatar +2
21 articles in this collection
Written by Eric Tulle, Diego Wyllie, Mariana and 2 others
Settings

Import your timesheets

Learn how to import your timesheets when migrating to TrackingTime.
Eric Tulle avatar
Written by Eric Tulle
Updated over a week ago

Import your projects

Learn how to import all your projects and tasks from a spreadsheet into TrackingTime.
Florencia Salmon avatar
Written by Florencia Salmon
Updated over a week ago

Backup your account data

Backup and export your account data to keep it stored outside TrackingTime for compliance and audit purposes.
Florencia Salmon avatar
Written by Florencia Salmon
Updated over a week ago

Edit your user profile

How to change your user name, picture, password, email address and more.
Mariana avatar
Written by Mariana
Updated over a week ago

Customize your user settings

How to change the language, date formats and more.
Mariana avatar
Written by Mariana
Updated over a week ago

Customize your account settings

How to change company name, your default currency and more.
Eric Tulle avatar
Written by Eric Tulle
Updated over a week ago

Change the account owner

How to change the user who is responsible for your TrackingTime account.
Mariana avatar
Written by Mariana
Updated over a week ago

Notifications

Manage in-app and email notifications that help you stay on track.
Mariana avatar
Written by Mariana
Updated over a week ago

Recover your password

How to request a new password in case you forgot yours.
Diego Wyllie avatar
Written by Diego Wyllie
Updated over a week ago

Workspace Switcher

Switch between different company accounts with ease.
Diego Wyllie avatar
Written by Diego Wyllie
Updated over a week ago
Subscription

Subscribe to TrackingTime PRO

Learn how to subscribe to TrackingTime PRO and upgrade your account to get access to all premium features.
Diego Wyllie avatar
Written by Diego Wyllie
Updated over a week ago

The User Plan

All you need to know about the user plan.
Leonardo Custer avatar
Written by Leonardo Custer
Updated over a week ago

The Annual Plan

Learn how to switch to a yearly plan and save time and money.
Diego Wyllie avatar
Written by Diego Wyllie
Updated over a week ago

Payment Methods

Leonardo Custer avatar
Written by Leonardo Custer
Updated over a week ago

Switch to an annual plan

How to pay annually and save money.
Leonardo Custer avatar
Written by Leonardo Custer
Updated over a week ago

View your billing history and download your invoices

How to view and manage your billing and payment history.
Diego Wyllie avatar
Written by Diego Wyllie
Updated over a week ago

Update your card and billing details

How to update your payment method and billing info.
Leonardo Custer avatar
Written by Leonardo Custer
Updated over a week ago

Do you offer a discount for nonprofit organizations?

Leonardo Custer avatar
Written by Leonardo Custer
Updated over a week ago

Refund Policy

This article describes when customers are eligible for a refund.
Leonardo Custer avatar
Written by Leonardo Custer
Updated over a week ago
Cancel Account

Cancel your subscription

How to cancel your subscription and downgrade your account to the free plan.
Diego Wyllie avatar
Written by Diego Wyllie
Updated over a week ago

Cancel your free account

How to cancel your account for trial or free users.
Mariana avatar
Written by Mariana
Updated over a week ago