Account Settings & Subscription

Learn how to customize your account and manage your PRO subscription, Plans & Pricing.

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21 articles in this collection
Written by Eric Tulle, Diego Wyllie, Mariana and 2 others

Settings

Import your timesheets

Learn how to import your timesheets when migrating to TrackingTime.

Written by Eric Tulle
Updated over a week ago

Import your projects

Learn how to import all your projects and tasks from a spreadsheet into TrackingTime.

Written by Florencia Salmon
Updated yesterday

Backup your account data

Backup and export your account data to keep it stored outside TrackingTime for compliance and audit purposes.

Written by Florencia Salmon
Updated over a week ago

Edit your user profile

How to change your user name, picture, password, email address and more.

Written by Mariana
Updated over a week ago

Customize your user settings

How to change the language, date formats and more.

Written by Mariana
Updated over a week ago

Customize your account settings

How to change company name, your default currency and more.

Written by Eric Tulle
Updated over a week ago

Change the account owner

How to change the user who is responsible for your TrackingTime account.

Written by Mariana
Updated over a week ago

Notifications

Manage in-app and email notifications that help you stay on track.

Written by Mariana
Updated over a week ago

Recover your password

How to request a new password in case you forgot yours.

Written by Diego Wyllie
Updated over a week ago

Workspace Switcher

Switch between different company accounts with ease.

Written by Diego Wyllie
Updated over a week ago

Subscription

Subscribe to TrackingTime PRO

Learn how to subscribe to TrackingTime PRO and upgrade your account to get access to all premium features.

Written by Diego Wyllie
Updated over a week ago

The User Plan

All you need to know about the user plan.

Written by Leonardo Custer
Updated over a week ago

The Annual Plan

Learn how to switch to a yearly plan and save time and money.

Written by Diego Wyllie
Updated over a week ago

Payment Methods

Written by Leonardo Custer
Updated over a week ago

Switch to an annual plan

How to pay annually and save money.

Written by Leonardo Custer
Updated over a week ago

View your billing history and download your invoices

How to view and manage your billing and payment history.

Written by Diego Wyllie
Updated over a week ago

Update your card and billing details

How to update your payment method and billing info.

Written by Leonardo Custer
Updated over a week ago

Do you offer a discount for nonprofit organizations?

Written by Leonardo Custer
Updated over a week ago

Refund Policy

This article describes when customers are eligible for a refund.

Written by Leonardo Custer
Updated over a week ago

Cancel Account

Cancel your subscription

How to cancel your subscription and downgrade your account to the free plan.

Written by Diego Wyllie
Updated over a week ago

Cancel your free account

How to cancel your account for trial or free users.

Written by Mariana
Updated over a week ago